INVESTOR CHARTER

Vision

To provide transparent, compliant, and efficient financial product distribution services while ensuring fair treatment and access to relevant information for investors.

Mission

To operate in accordance with applicable regulatory guidelines and maintain high standards of integrity, transparency, and professionalism in mutual fund distribution services.

Rights of Investors

As an investor, you have the right to:

• Receive accurate and complete information about financial products before investing
• Know the commission earned by the distributor on your investments
• Receive transaction confirmations, account statements, and portfolio reports
• Have access to grievance redressal mechanisms
• Have your complaints acknowledged and addressed in a timely manner
• Escalate unresolved complaints through SEBI SCORES (https://scores.sebi.gov.in/) or SMART ODR (https://smartodr.in)
• Access personal data and exercise applicable rights under relevant data protection laws
• Be treated in a fair and transparent manner

Obligations of Investors

As an investor, you are expected to:

• Provide accurate and complete information during onboarding and KYC
• Read all relevant product and scheme-related documents carefully before investing
• Keep personal and contact details updated
• Complete KYC formalities as required
• Maintain records of investment documents and communications
• Understand that investments are subject to market risks